Recent content by davidsolano

I would first check whether the same login credentials work on the OneTap web portal. If they do, I’d reinstall or update onetap.exe and make sure the system date and time are correct, since an outdated client or authentication issue can prevent desktop login.

Thanks for the info! If the payments weren’t fraudulent but clearly a system error, is there still a way to request a review? Or does it only apply if the account was actually compromised?